FAQ
Answers to the things people ask most about SanFlorence Digital and our apps. Still stuck? Email us — we read everything.
SanFlorence Digital is an independent iOS studio based in the San Francisco Bay Area. We build thoughtful, focused apps — sweating the small details so the tools feel effortless to use.
Mes — AI reply, tone, and translation tools right inside iMessage. DIY Decor AI — redesign any room from a single photo. More apps are quietly in the works for 2026.
The apps are free to download, with optional subscriptions or in-app purchases that unlock the full AI features. You can try the basics before deciding to subscribe.
All purchases are processed by Apple through your App Store account. Subscriptions renew automatically unless canceled at least 24 hours before the period ends. You can manage or cancel anytime in Settings → your name → Subscriptions.
Refunds are handled by Apple, not by us, per Apple's refund policy. Request one at reportaproblem.apple.com.
No. Mes only processes the text you explicitly choose to send to it. That text is passed to the Google Gemini API to generate a reply, tone, or translation — it isn't stored long-term by us, and we never read your conversations.
Photos you choose to upload are sent to an AI image backend purely to generate your redesigned result. They're processed in real time and not retained long-term. See our Privacy Policy for details.
Never. We collect as little as possible, we don't sell personal information, and we don't use your content to train our own models. Full details are in the Privacy Policy.
Our apps are built for iOS — iPhone and iPad — and require a recent version of iOS. An internet connection is needed for the AI features.
Email hello@sanflorence.com. As a small studio we answer personally — usually within a couple of days.